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PCI-DSS Compliance: A Guide to Scoping

So, your organisation processes payments by credit cards. You know that you need to comply with the Payment Card Industry Data Security Standard (PCI-DSS) to protect cardholder data, prevent fraud and avoid the hefty penalties that come with a breach…. But where do you start?

 

The first and arguably most critical step is to accurately define your scope. This is how you will find out which of the Self-Assessment Questionnaires you need to use to attest to your compliance, which specific controls apply to you, and, therefore, how much time and effort (and money!). it will take for you to become compliant with the standard.

 


Photo and graphics of someone using a digital pen to select a tick.

 

Understanding PCI-DSS Scoping:

 

Scoping is the foundation of PCI-DSS compliance, as it defines the boundaries within which cardholder data resides and where security controls must be implemented. A thorough scoping exercise involves identifying all systems, networks, and personnel that interact with cardholder data and describing the flow of this data throughout your organisation.

 

Here are key steps to properly scope for PCI-DSS compliance:

 

Identify Cardholder Data: Begin by locating all instances of cardholder data within your organisation. This includes primary account numbers (PANs), cardholder names, expiration dates, and verification codes.

 

Map Data Flows: Trace cardholder data flow across your systems, networks, and processes. This includes point-of-sale (POS) terminals, e-commerce websites, databases, payment gateways, and any other systems that handle cardholder information.

 

Determine System Components: Identify all systems and components that store, process, or transmit cardholder data. This may include servers, workstations, databases, firewalls, routers, and other network devices.

 

Assess Third-Party Connections: Evaluate any third-party service providers or vendors with access to cardholder data or are involved in payment processing. Ensure that their systems and processes also comply with PCI-DSS requirements.

 

Define Scope Boundaries: Based on the above assessments, define clear boundaries for the cardholder data environment (CDE). This delineates the systems, networks, and personnel that fall within the scope of PCI-DSS compliance.

 

Document Scope and Rationale: Document your scoping decisions, including their rationale. This documentation will be crucial for validation purposes and future audits.

 

 

 

Self-Assessment Questionnaires (SAQs):

 

Once you've determined the scope of your PCI-DSS compliance efforts, you'll need to select the appropriate Self-Assessment Questionnaire (SAQ) that aligns with your organisation's activities and processing methods. SAQs are designed to streamline the compliance process for merchants and service providers based on their level of involvement with cardholder data.

 

 

Here's an overview of the different SAQ categories and when they may apply:

 

SAQ A: This SAQ is for merchants who solely process card-not-present (e-commerce or mail/telephone order) transactions and do not store, process, or transmit cardholder data electronically. It is the least stringent and applies to organisations that outsource all of their card processing functions.

 

SAQ A-EP: This is similar to SAQ A but applies only to e-commerce merchants that outsource payment processing to a third party but still have a web server that directly handles cardholder data.

 

SAQ B: This is for merchants who process cardholder data only through imprint machines or standalone dial-out terminals. This SAQ applies to organisations that process via these methods but do not store cardholder data electronically.

 

SAQ B-IP: This is similar to SAQ B but applicable to merchants using standalone, PTS (PIN Transaction Security) approved payment terminals with an IP connection to the payment processor and no electronic account data storage.

 

SAQ C-VT: For merchants who process cardholder data a single transaction at a time, using a PCI-compliant third-party virtual payment terminal solution on an isolated computer connected securely to the internet. This SAQ applies to organisations that do not store cardholder data electronically.

 

SAQ C: For merchants who process cardholder data via payment application systems connected to the internet. No electronic storage of account data.

 

SAQ P2PE: For merchants using validated point-to-point encryption (P2PE) solutions for card-present transactions. No access to readable clear-text account data or storage of the data.

 

SAQ D: For all other merchants and service providers not covered by the above SAQs. This SAQ is the most comprehensive and applies to organisations that store, process, or transmit cardholder data electronically.

 


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Selecting the correct SAQ is crucial for ensuring your compliance efforts are focused and appropriate for your business operations. It's important to review the requirements of each SAQ carefully and consult with your acquiring bank or a qualified external PCI consultant if you're unsure which SAQ applies to your organisation.

 

So, in summary, scoping is a foundational aspect of PCI-DSS compliance that requires careful consideration and documentation. By properly defining the boundaries of your cardholder data environment and selecting the appropriate SAQ, you can streamline the compliance process and mitigate the risk of data breaches. 


Remember that achieving and maintaining PCI-DSS compliance is an ongoing effort that requires regular assessments and updates to adapt to changes in any of your organisation's systems and processes involved in handling payment card data. 

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