Not all information needs the same level of protection.
Annex A 5.12 exists to ensure organisations apply appropriate protection based on the value, sensitivity, and criticality of information, rather than treating everything the same or relying on assumptions.
Information classification is a foundational control. When it is applied well, many other controls become simpler, more consistent, and more effective. When it is applied poorly, security effort is misdirected and business friction increases.

Annex A 5.12 of ISO 27001:2022 focuses on the classification of information.
At a practical level, this means:
The control does not prescribe a universal classification scheme or specific labels. Organisations are expected to define an approach that fits their business context and risk profile.
The intent is to ensure information receives appropriate and proportionate protection throughout its lifecycle.
Information varies widely in sensitivity and importance.
For example:
Applying the same controls to all of these either:
Annex A 5.12 ensures organisations make deliberate, risk-based decisions about how information should be handled and protected.
Classification also provides a shared understanding across the organisation, reducing ambiguity and inconsistent handling.
A pragmatic approach to Annex A 5.12 typically includes the following elements.
Organisations should define a small number of classification levels that are:
The scheme should reflect the potential impact of loss of confidentiality, integrity, or availability.
Complex schemes are rarely applied consistently.
Classification decisions should take into account:
Legal obligations should take precedence where applicable, but classification should also support effective operations.
While classification schemes are defined at an organisational level, information owners are typically responsible for applying them correctly.
Owners are best placed to understand:
Clear ownership supports consistent and accountable classification.
Information classification is not static.
It should be considered when information is:
Information may legitimately change classification over time as its value or sensitivity changes.
Classification only works if it is applied consistently.
This includes:
Inconsistent interpretation increases the risk of mishandling.
Classification should enable security, not obstruct it.
Annex A 5.12 is about applying the right level of protection to the right information.
When classification is implemented effectively:
An information classification scheme does not need to be perfect. It needs to be understood, applied, and maintained.
That is the outcome Annex A 5.12 is designed to achieve.
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