ISO 27001:2022 Annex A 8.2 – Privileged Access Rights Explained

Most major security incidents don’t start with malware.
They start with too much access, held for too long.

Annex A 8.2 exists to ensure organisations strictly control, monitor, and review privileged access rights, reducing the risk of misuse, abuse, or accidental damage to systems and information.

This control is about containing power — not trusting it.

ISO 27001

Quick Guide: Annex A 8.2 at a Glance

Annex A 8.2 of ISO 27001:2022 focuses on management of privileged access rights.

At a practical level, this means:

  • Identifying who requires privileged access
  • Granting privileged access only when justified
  • Limiting scope, duration, and capability of privileged rights
  • Recording and monitoring privileged activity
  • Reviewing privileged access regularly

The control does not prohibit privileged access. It expects organisations to treat it as high-risk, temporary, and auditable.

In-Depth Guide to Annex A 8.2

What Is Annex A 8.2 and Why Does It Matter?

Privileged access typically allows users to:

  • Override security controls
  • Change system configurations
  • Access sensitive or protected data
  • Create, modify, or delete user accounts
  • Disable logging or monitoring

When privileged access is:

  • Overused
  • Poorly documented
  • Permanently assigned
  • Unmonitored

…the impact of error or abuse increases dramatically.

Annex A 8.2 ensures organisations do not normalise elevated access, but instead control it deliberately and defensibly.

This control replaces ISO 27001:2013 Annex A 9.2.3 and introduces stronger emphasis on logging, re-authentication, and time-bound access.

How to Implement Annex A 8.2 Effectively

A pragmatic approach to Annex A 8.2 typically includes the following elements.

1. Identify Privileged Access Requirements

Organisations should identify:

  • Which roles require privileged access
  • Which systems and applications are affected
  • What level of privilege is actually required

Not all administrators need the same level of access.

2. Grant Privileged Access on an Event-by-Event Basis

Privileged access should be:

  • Granted only when required
  • Approved through a defined authorisation process
  • Removed once the task is complete

Standing privilege increases exposure without adding value.

3. Apply the Principle of Least Privilege

Privileged access should:

  • Be limited to specific tasks
  • Exclude unnecessary capabilities
  • Avoid blanket or unrestricted permissions

The goal is enough access to do the job — nothing more.

4. Maintain Records of Privileged Access Rights

Organisations should maintain records showing:

  • Who has privileged access
  • What systems it applies to
  • When access was granted
  • Who authorised it

These records support auditability and accountability.

5. Set Expiry Conditions for Privileged Access

Privileged access should not persist indefinitely.

Organisations should:

  • Define time limits or conditions
  • Require renewal or re-authorisation
  • Remove access automatically where possible

Expired access is one of the most common findings in audits and incidents.

6. Ensure Users Know When They Are Using Privileged Access

Users should be explicitly aware when operating with elevated privileges.

This reduces:

  • Accidental misuse
  • Unintended changes
  • Claims of unawareness during investigation

Awareness supports responsible behaviour.

7. Require Re-Authentication Where Appropriate

For higher-risk systems, organisations should consider:

  • Re-authentication before privileged actions
  • Stronger authentication controls
  • Additional verification for sensitive tasks

This reduces risk from session hijacking or unattended access.

8. Log and Monitor Privileged Activities

Annex A 8.2 places strong emphasis on visibility.

Organisations should:

  • Log privileged access and actions
  • Protect logs from alteration
  • Review logs where risk justifies it

Unlogged privilege is uncontrolled privilege.

9. Use Separate Identities Where Appropriate

Where feasible, organisations may:

  • Use separate accounts for privileged access
  • Keep standard user activity separate from administrative activity

This improves traceability and reduces accidental misuse.

10. Avoid Shared or Generic Privileged Accounts

Shared credentials undermine accountability.

Organisations should avoid:

  • Generic administrator accounts
  • Shared passwords
  • Non-attributable privileged access

If accountability cannot be established, control is weakened.

11. Implement “Break Glass” Access for Emergencies

Annex A 8.2 explicitly supports controlled emergency access.

Break-glass access should:

  • Be time-limited
  • Be tightly controlled
  • Be logged and reviewed after use

Emergency access should be exceptional — not convenient.

12. Review Privileged Access Regularly

Privileged access should be reviewed:

  • Periodically
  • After role or organisational change
  • Following incidents or near misses

Access that is no longer justified should be removed promptly.

In-Depth Guide to Annex A 5.1

What is Annex A 5.1 and Why Does It Matter?

  • What the organisation values
  • How security decisions are approached
  • Where accountability sits
  • Aligns security with business objectives
  • Supports proportionate, risk-based decisions
  • Provides a reference point during incidents and disputes
  • Creates consistency without bureaucracy

How to Implement Annex A 5.1 Effectively

1. Define a Comprehensive Information Security Policy
  • Scope: What the policy applies to (systems, data, people).
  • Objectives: Why security is important for the business.
  • Roles & Responsibilities: Who is accountable for security.
  • Key Principles: Risk management, access control, and data protection.
2. Secure Senior Management Approval
  • Review and approve policies.
  • Ensure resources are allocated for implementation.
  • Lead by example in enforcing security policies.
3. Communicate and Train Employees
  • Include security policies in onboarding and ongoing training.
  • Ensure policies are easily accessible to all employees.
  • Encourage acknowledgment and acceptance of security responsibilities.
4. Regular Review & Continuous Improvement
  • Set a schedule for periodic policy reviews (at least annually).
  • Update policies based on business changes, new threats, or regulatory updates.
  • Conduct audits to ensure compliance and effectiveness.
5. Integrate Policies into the ISMS
  • Use it to develop more detailed security procedures.
  • Ensure policies align with other Annex A controls and broader risk management practices.
Key Differences: ISO 27001:2013 vs ISO 27001:2022
AspectISO 27001:2013ISO 27001:2022
Control StructureTwo separate controls: 5.1.1 & 5.1.2Merged into one control (5.1)
Implementation GuidanceLess prescriptiveMore detailed guidance for policy creation and alignment
Awareness & TrainingNot explicitly mentionedExplicitly requires policies to be part of training programmes
Attributes TableNot includedew attributes table for mapping policies to industry terms
Common Challenges & How to Overcome Them
  • Challenge: Employees don’t follow security policies.
  • Solution: Make policies practical and relevant to daily work. Use real-world examples in training.
  • Challenge: Policies are outdated or too generic.
  • Solution: Schedule annual reviews and update policies based on real threats and business changes.
  • Challenge: Policies are written in technical jargon.
  • Solution: Use plain language that all employees can understand.
  • Challenge: Lack of leadership buy-in.
  • Solution: Show how weak security affects business objectives—costs of breaches, loss of client trust, and legal penalties.
Final Recommendations
  • Make security policies living documents—review, refine, and update regularly.
  • Use policy training and awareness to create a security-conscious workforce.
  • Ensure policies are accessible, relevant, and easy to understand.
  • Keep policies aligned with business strategy and regulatory requirements.
  • Engage leadership in driving security culture from the top down.

Practical Considerations

Annex A 8.2 does not require:

  • Elimination of system administrators
  • Complex tooling by default
  • Zero trust of technical staff

It does require organisations to:

  • Recognise privileged access as a primary risk factor
  • Control it consistently
  • Be able to justify every privileged right

Most major breaches involve legitimate credentials.

Common Challenges and How to Overcome Them

  • Permanent administrator access “for convenience”
  • Grant privileged access only when required
  • Shared admin accounts
  • Use identifiable, accountable access
  • No logging of privileged actions
  • Log and protect privileged activity records
  • Outdated access after role changes
  • Review privileged access regularly

Privilege misuse is rarely malicious — it is usually unmanaged.

In-Depth Guide to Annex A 5.1

What is Annex A 5.1 and Why Does It Matter?

  • What the organisation values
  • How security decisions are approached
  • Where accountability sits
  • Aligns security with business objectives
  • Supports proportionate, risk-based decisions
  • Provides a reference point during incidents and disputes
  • Creates consistency without bureaucracy

How to Implement Annex A 5.1 Effectively

1. Define a Comprehensive Information Security Policy
  • Scope: What the policy applies to (systems, data, people).
  • Objectives: Why security is important for the business.
  • Roles & Responsibilities: Who is accountable for security.
  • Key Principles: Risk management, access control, and data protection.
2. Secure Senior Management Approval
  • Review and approve policies.
  • Ensure resources are allocated for implementation.
  • Lead by example in enforcing security policies.
3. Communicate and Train Employees
  • Include security policies in onboarding and ongoing training.
  • Ensure policies are easily accessible to all employees.
  • Encourage acknowledgment and acceptance of security responsibilities.
4. Regular Review & Continuous Improvement
  • Set a schedule for periodic policy reviews (at least annually).
  • Update policies based on business changes, new threats, or regulatory updates.
  • Conduct audits to ensure compliance and effectiveness.
5. Integrate Policies into the ISMS
  • Use it to develop more detailed security procedures.
  • Ensure policies align with other Annex A controls and broader risk management practices.
Key Differences: ISO 27001:2013 vs ISO 27001:2022
AspectISO 27001:2013ISO 27001:2022
Control StructureTwo separate controls: 5.1.1 & 5.1.2Merged into one control (5.1)
Implementation GuidanceLess prescriptiveMore detailed guidance for policy creation and alignment
Awareness & TrainingNot explicitly mentionedExplicitly requires policies to be part of training programmes
Attributes TableNot includedew attributes table for mapping policies to industry terms
Common Challenges & How to Overcome Them
  • Challenge: Employees don’t follow security policies.
  • Solution: Make policies practical and relevant to daily work. Use real-world examples in training.
  • Challenge: Policies are outdated or too generic.
  • Solution: Schedule annual reviews and update policies based on real threats and business changes.
  • Challenge: Policies are written in technical jargon.
  • Solution: Use plain language that all employees can understand.
  • Challenge: Lack of leadership buy-in.
  • Solution: Show how weak security affects business objectives—costs of breaches, loss of client trust, and legal penalties.
Final Recommendations
  • Make security policies living documents—review, refine, and update regularly.
  • Use policy training and awareness to create a security-conscious workforce.
  • Ensure policies are accessible, relevant, and easy to understand.
  • Keep policies aligned with business strategy and regulatory requirements.
  • Engage leadership in driving security culture from the top down.

Final Recommendations

Annex A 8.2 is about reducing the blast radius of trust.

When privileged access rights are managed effectively:

  • Incidents are easier to detect and investigate
  • Errors have less impact
  • Insider risk is reduced
  • Audit and regulatory confidence improves

Privilege is necessary.
Uncontrolled privilege is dangerous.

Annex A 8.2 ensures organisations keep the difference clear.

In-Depth Guide to Annex A 5.1

What is Annex A 5.1 and Why Does It Matter?

  • What the organisation values
  • How security decisions are approached
  • Where accountability sits
  • Aligns security with business objectives
  • Supports proportionate, risk-based decisions
  • Provides a reference point during incidents and disputes
  • Creates consistency without bureaucracy

How to Implement Annex A 5.1 Effectively

1. Define a Comprehensive Information Security Policy
  • Scope: What the policy applies to (systems, data, people).
  • Objectives: Why security is important for the business.
  • Roles & Responsibilities: Who is accountable for security.
  • Key Principles: Risk management, access control, and data protection.
2. Secure Senior Management Approval
  • Review and approve policies.
  • Ensure resources are allocated for implementation.
  • Lead by example in enforcing security policies.
3. Communicate and Train Employees
  • Include security policies in onboarding and ongoing training.
  • Ensure policies are easily accessible to all employees.
  • Encourage acknowledgment and acceptance of security responsibilities.
4. Regular Review & Continuous Improvement
  • Set a schedule for periodic policy reviews (at least annually).
  • Update policies based on business changes, new threats, or regulatory updates.
  • Conduct audits to ensure compliance and effectiveness.
5. Integrate Policies into the ISMS
  • Use it to develop more detailed security procedures.
  • Ensure policies align with other Annex A controls and broader risk management practices.
Key Differences: ISO 27001:2013 vs ISO 27001:2022
AspectISO 27001:2013ISO 27001:2022
Control StructureTwo separate controls: 5.1.1 & 5.1.2Merged into one control (5.1)
Implementation GuidanceLess prescriptiveMore detailed guidance for policy creation and alignment
Awareness & TrainingNot explicitly mentionedExplicitly requires policies to be part of training programmes
Attributes TableNot includedew attributes table for mapping policies to industry terms
Common Challenges & How to Overcome Them
  • Challenge: Employees don’t follow security policies.
  • Solution: Make policies practical and relevant to daily work. Use real-world examples in training.
  • Challenge: Policies are outdated or too generic.
  • Solution: Schedule annual reviews and update policies based on real threats and business changes.
  • Challenge: Policies are written in technical jargon.
  • Solution: Use plain language that all employees can understand.
  • Challenge: Lack of leadership buy-in.
  • Solution: Show how weak security affects business objectives—costs of breaches, loss of client trust, and legal penalties.
Final Recommendations
  • Make security policies living documents—review, refine, and update regularly.
  • Use policy training and awareness to create a security-conscious workforce.
  • Ensure policies are accessible, relevant, and easy to understand.
  • Keep policies aligned with business strategy and regulatory requirements.
  • Engage leadership in driving security culture from the top down.

The Annex Control Table

ISO 27001:2022 Organisational Controls
ISO 27001:2022 Technological Controls