ISO 27001:2022 Annex A 8.3 – Information Access Restriction Explained

Most data breaches are not caused by hacking.
They happen because someone had access they didn’t need.

Annex A 8.3 exists to ensure organisations restrict access to information and ICT assets, so information is only accessible to authorised users, systems, and processes — and only to the extent required.

This control is about containing exposure, not enabling convenience.

ISO 27001

Quick Guide: Annex A 8.3 at a Glance

Annex A 8.3 of ISO 27001:2022 focuses on information access restriction.

At a practical level, this means:

  • Restricting access to information based on authorisation
  • Preventing unauthorised access, modification, or misuse
  • Applying granular access controls aligned to business need
  • Controlling access for users, systems, and applications
  • Monitoring and recording access where risk justifies it

The control does not require a single access model. It expects deliberate, consistent restriction of access based on risk and role.

In-Depth Guide to Annex A 8.3

What Is Annex A 8.3 and Why Does It Matter?

Information that is widely accessible is:

  • Easier to misuse
  • Harder to protect
  • More difficult to audit
  • More likely to be leaked accidentally

Common causes of access-related incidents include:

  • Overly broad group permissions
  • Legacy access not removed
  • Anonymous or shared access
  • Lack of visibility over who can access what

Annex A 8.3 ensures organisations treat access as a controlled capability, not a default entitlement.

This control replaces ISO 27001:2013 Annex A 9.4.1 and places stronger emphasis on granularity, monitoring, and dynamic access management.

How to Implement Annex A 8.3 Effectively

A pragmatic approach to Annex A 8.3 typically includes the following elements.

1. Define Rules for Information Access

Organisations should define rules that specify:

  • Who may access information
  • What type of access is permitted (read, write, delete, execute)
  • Under what conditions access is allowed

Rules should be aligned with information classification and business need.

2. Restrict Access to Authorised Users Only

Access should be granted only after:

  • Successful authentication
  • Verification of authorisation

Anonymous or uncontrolled access should be avoided, particularly for sensitive or business-critical information.

3. Apply Granular Access Controls

Broad access increases exposure.

Organisations should apply:

  • Individual or role-based access
  • Group membership that reflects real job function
  • Restrictions that prevent unnecessary access

Granularity reduces impact when credentials are compromised.

4. Separate Access for Different User Groups

Different user groups often require different levels of access.

This may include:

  • Separation between operational and administrative users
  • Restricting third-party or external access
  • Preventing access across unrelated business functions

Access boundaries reduce lateral movement and misuse.

5. Restrict Access to Applications and Processes

Annex A 8.3 applies to more than people.

Organisations should consider:

  • System-to-system access
  • Application-level permissions
  • Service accounts and automated processes

Non-human access often carries high privilege and low visibility.

6. Control Access to Shared and Publicly Accessible Information

Where information is shared externally or publicly:

  • Sensitive information should be excluded
  • Access conditions should be explicit
  • Controls should be reviewed regularly

Public access should never include confidential or business-critical data.

7. Apply Dynamic Access Management Where Appropriate

ISO 27001:2022 explicitly introduces the concept of dynamic access management.

This may involve:

  • Adjusting access based on context (location, device, identity, time)
  • Applying real-time restrictions
  • Limiting actions such as printing, copying, or sharing

Dynamic controls are particularly useful where information is shared externally or accessed remotely.

8. Monitor and Log Access to Sensitive Information

Where risk justifies it, organisations should:

  • Log access to sensitive information
  • Monitor for unusual or unauthorised activity
  • Protect access logs from alteration

Visibility supports detection, investigation, and accountability.

9. Alert on Improper Use

Effective access restriction includes response capability.

Organisations may:

  • Define alerts for unauthorised access attempts
  • Detect abnormal usage patterns
  • Escalate potential misuse promptly

Restriction without detection delays response.

10. Review and Adjust Access Regularly

Access requirements change.

Organisations should review access:

  • Periodically
  • When roles or responsibilities change
  • After incidents or control failures

Access that is no longer justified should be removed promptly.

In-Depth Guide to Annex A 5.1

What is Annex A 5.1 and Why Does It Matter?

  • What the organisation values
  • How security decisions are approached
  • Where accountability sits
  • Aligns security with business objectives
  • Supports proportionate, risk-based decisions
  • Provides a reference point during incidents and disputes
  • Creates consistency without bureaucracy

How to Implement Annex A 5.1 Effectively

1. Define a Comprehensive Information Security Policy
  • Scope: What the policy applies to (systems, data, people).
  • Objectives: Why security is important for the business.
  • Roles & Responsibilities: Who is accountable for security.
  • Key Principles: Risk management, access control, and data protection.
2. Secure Senior Management Approval
  • Review and approve policies.
  • Ensure resources are allocated for implementation.
  • Lead by example in enforcing security policies.
3. Communicate and Train Employees
  • Include security policies in onboarding and ongoing training.
  • Ensure policies are easily accessible to all employees.
  • Encourage acknowledgment and acceptance of security responsibilities.
4. Regular Review & Continuous Improvement
  • Set a schedule for periodic policy reviews (at least annually).
  • Update policies based on business changes, new threats, or regulatory updates.
  • Conduct audits to ensure compliance and effectiveness.
5. Integrate Policies into the ISMS
  • Use it to develop more detailed security procedures.
  • Ensure policies align with other Annex A controls and broader risk management practices.
Key Differences: ISO 27001:2013 vs ISO 27001:2022
AspectISO 27001:2013ISO 27001:2022
Control StructureTwo separate controls: 5.1.1 & 5.1.2Merged into one control (5.1)
Implementation GuidanceLess prescriptiveMore detailed guidance for policy creation and alignment
Awareness & TrainingNot explicitly mentionedExplicitly requires policies to be part of training programmes
Attributes TableNot includedew attributes table for mapping policies to industry terms
Common Challenges & How to Overcome Them
  • Challenge: Employees don’t follow security policies.
  • Solution: Make policies practical and relevant to daily work. Use real-world examples in training.
  • Challenge: Policies are outdated or too generic.
  • Solution: Schedule annual reviews and update policies based on real threats and business changes.
  • Challenge: Policies are written in technical jargon.
  • Solution: Use plain language that all employees can understand.
  • Challenge: Lack of leadership buy-in.
  • Solution: Show how weak security affects business objectives—costs of breaches, loss of client trust, and legal penalties.
Final Recommendations
  • Make security policies living documents—review, refine, and update regularly.
  • Use policy training and awareness to create a security-conscious workforce.
  • Ensure policies are accessible, relevant, and easy to understand.
  • Keep policies aligned with business strategy and regulatory requirements.
  • Engage leadership in driving security culture from the top down.

Practical Considerations

Annex A 8.3 does not require:

  • Zero sharing of information
  • Complex access models everywhere
  • Real-time monitoring of all data

It does require organisations to:

  • Avoid broad, default access
  • Apply restriction proportionate to risk
  • Be able to justify why access exists

Most access-related incidents are preventable.

Common Challenges and How to Overcome Them

  • Overly broad group permissions
  • Apply granular, role-aligned access
  • Legacy access not reviewed
  • Review access regularly and after change
  • Unmonitored access to sensitive data
  • Log and monitor where risk justifies it
  • Assuming access control is static
  • Apply dynamic access where appropriate

Access control fails quietly — until it doesn’t.

In-Depth Guide to Annex A 5.1

What is Annex A 5.1 and Why Does It Matter?

  • What the organisation values
  • How security decisions are approached
  • Where accountability sits
  • Aligns security with business objectives
  • Supports proportionate, risk-based decisions
  • Provides a reference point during incidents and disputes
  • Creates consistency without bureaucracy

How to Implement Annex A 5.1 Effectively

1. Define a Comprehensive Information Security Policy
  • Scope: What the policy applies to (systems, data, people).
  • Objectives: Why security is important for the business.
  • Roles & Responsibilities: Who is accountable for security.
  • Key Principles: Risk management, access control, and data protection.
2. Secure Senior Management Approval
  • Review and approve policies.
  • Ensure resources are allocated for implementation.
  • Lead by example in enforcing security policies.
3. Communicate and Train Employees
  • Include security policies in onboarding and ongoing training.
  • Ensure policies are easily accessible to all employees.
  • Encourage acknowledgment and acceptance of security responsibilities.
4. Regular Review & Continuous Improvement
  • Set a schedule for periodic policy reviews (at least annually).
  • Update policies based on business changes, new threats, or regulatory updates.
  • Conduct audits to ensure compliance and effectiveness.
5. Integrate Policies into the ISMS
  • Use it to develop more detailed security procedures.
  • Ensure policies align with other Annex A controls and broader risk management practices.
Key Differences: ISO 27001:2013 vs ISO 27001:2022
AspectISO 27001:2013ISO 27001:2022
Control StructureTwo separate controls: 5.1.1 & 5.1.2Merged into one control (5.1)
Implementation GuidanceLess prescriptiveMore detailed guidance for policy creation and alignment
Awareness & TrainingNot explicitly mentionedExplicitly requires policies to be part of training programmes
Attributes TableNot includedew attributes table for mapping policies to industry terms
Common Challenges & How to Overcome Them
  • Challenge: Employees don’t follow security policies.
  • Solution: Make policies practical and relevant to daily work. Use real-world examples in training.
  • Challenge: Policies are outdated or too generic.
  • Solution: Schedule annual reviews and update policies based on real threats and business changes.
  • Challenge: Policies are written in technical jargon.
  • Solution: Use plain language that all employees can understand.
  • Challenge: Lack of leadership buy-in.
  • Solution: Show how weak security affects business objectives—costs of breaches, loss of client trust, and legal penalties.
Final Recommendations
  • Make security policies living documents—review, refine, and update regularly.
  • Use policy training and awareness to create a security-conscious workforce.
  • Ensure policies are accessible, relevant, and easy to understand.
  • Keep policies aligned with business strategy and regulatory requirements.
  • Engage leadership in driving security culture from the top down.

Final Recommendations

Annex A 8.3 is about reducing exposure by design.

When information access restriction is implemented effectively:

  • Breach impact is reduced
  • Insider risk is controlled
  • Accountability improves
  • Sensitive information is harder to misuse

Information does not need to be hidden from everyone.
It needs to be accessible to the right people, at the right time, for the right reason.

That is exactly what Annex A 8.3 is designed to achieve.

In-Depth Guide to Annex A 5.1

What is Annex A 5.1 and Why Does It Matter?

  • What the organisation values
  • How security decisions are approached
  • Where accountability sits
  • Aligns security with business objectives
  • Supports proportionate, risk-based decisions
  • Provides a reference point during incidents and disputes
  • Creates consistency without bureaucracy

How to Implement Annex A 5.1 Effectively

1. Define a Comprehensive Information Security Policy
  • Scope: What the policy applies to (systems, data, people).
  • Objectives: Why security is important for the business.
  • Roles & Responsibilities: Who is accountable for security.
  • Key Principles: Risk management, access control, and data protection.
2. Secure Senior Management Approval
  • Review and approve policies.
  • Ensure resources are allocated for implementation.
  • Lead by example in enforcing security policies.
3. Communicate and Train Employees
  • Include security policies in onboarding and ongoing training.
  • Ensure policies are easily accessible to all employees.
  • Encourage acknowledgment and acceptance of security responsibilities.
4. Regular Review & Continuous Improvement
  • Set a schedule for periodic policy reviews (at least annually).
  • Update policies based on business changes, new threats, or regulatory updates.
  • Conduct audits to ensure compliance and effectiveness.
5. Integrate Policies into the ISMS
  • Use it to develop more detailed security procedures.
  • Ensure policies align with other Annex A controls and broader risk management practices.
Key Differences: ISO 27001:2013 vs ISO 27001:2022
AspectISO 27001:2013ISO 27001:2022
Control StructureTwo separate controls: 5.1.1 & 5.1.2Merged into one control (5.1)
Implementation GuidanceLess prescriptiveMore detailed guidance for policy creation and alignment
Awareness & TrainingNot explicitly mentionedExplicitly requires policies to be part of training programmes
Attributes TableNot includedew attributes table for mapping policies to industry terms
Common Challenges & How to Overcome Them
  • Challenge: Employees don’t follow security policies.
  • Solution: Make policies practical and relevant to daily work. Use real-world examples in training.
  • Challenge: Policies are outdated or too generic.
  • Solution: Schedule annual reviews and update policies based on real threats and business changes.
  • Challenge: Policies are written in technical jargon.
  • Solution: Use plain language that all employees can understand.
  • Challenge: Lack of leadership buy-in.
  • Solution: Show how weak security affects business objectives—costs of breaches, loss of client trust, and legal penalties.
Final Recommendations
  • Make security policies living documents—review, refine, and update regularly.
  • Use policy training and awareness to create a security-conscious workforce.
  • Ensure policies are accessible, relevant, and easy to understand.
  • Keep policies aligned with business strategy and regulatory requirements.
  • Engage leadership in driving security culture from the top down.

The Annex Control Table

ISO 27001:2022 Organisational Controls
ISO 27001:2022 Technological Controls