ISO 27001:2022 Annex A 5.30 – ICT Readiness for Business Continuity Explained

When disruption occurs, ICT capability determines how quickly the business recovers.

Annex A 5.30 exists to ensure organisations prepare ICT services to support business continuity objectives, so that information remains available and reliable before, during, and after disruptive events.

This control focuses on ICT readiness, not just recovery — aligning technology capability with business impact and recovery expectations.

ISO 27001

Quick Guide: Annex A 5.30 at a Glance

Annex A 5.30 of ISO 27001:2022 focuses on ICT readiness for business continuity.

At a practical level, this means:

  • Understanding which ICT services support critical business processes
  • Aligning ICT recovery capability with business continuity objectives
  • Defining recovery time and recovery point expectations
  • Ensuring ICT services are resilient and recoverable
  • Testing and validating ICT continuity arrangements

The control does not require enterprise-scale disaster recovery solutions. It expects organisations to prepare ICT services in proportion to business impact and risk.

In-Depth Guide to Annex A 5.30

What Is Annex A 5.30 and Why Does It Matter?

Business continuity depends on ICT.

During disruption, organisations rely on:

  • Systems and applications
  • Networks and connectivity
  • Data availability and integrity
  • Platforms that support critical operations

If ICT services are not aligned with business continuity needs:

  • Recovery is slower than expected
  • Critical processes remain unavailable
  • Data loss exceeds tolerance
  • Business impact increases unnecessarily

Annex A 5.30 ensures that ICT capability supports continuity objectives, rather than becoming a bottleneck during recovery.

This control works closely with business impact analysis and continuity planning, translating business requirements into ICT readiness.

How to Implement Annex A 5.30 Effectively

A pragmatic approach to Annex A 5.30 typically includes the following elements.

1. Use Business Impact Analysis to Identify ICT Priorities

ICT readiness should be driven by business need.

Organisations commonly use business impact analysis to:

  • Identify critical business processes
  • Understand acceptable disruption and data loss
  • Determine which ICT services support those processes

This ensures effort is focused where impact is greatest.

2. Define Recovery Time and Recovery Point Expectations

For ICT services supporting critical activities, organisations typically define:

  • Recovery Time Objectives (RTOs) – how quickly services need to be restored
  • Recovery Point Objectives (RPOs) – how much data loss is tolerable

These objectives should reflect business reality, not technical aspiration alone.

3. Identify ICT Services and Resources Required for Recovery

Organisations should understand which ICT components are required to support recovery, including:

  • Applications and systems
  • Infrastructure and platforms
  • Data, backups, and storage
  • Connectivity and dependencies

Hidden dependencies often undermine recovery if not identified in advance.

4. Implement ICT Continuity Strategies

Based on impact and objectives, organisations may implement strategies such as:

  • Redundancy or failover
  • Backup and restoration arrangements
  • Alternative processing locations
  • Capacity planning for recovery scenarios

Strategies should be proportionate and sustainable.

5. Define Roles, Responsibilities, and Decision Authority

ICT recovery often requires rapid decisions.

Organisations typically ensure:

  • Clear escalation paths
  • Defined authority for recovery decisions
  • Up-to-date contact and communication structures

Decision delays often increase recovery time more than technical issues.

6. Test and Review ICT Continuity Arrangements

ICT continuity arrangements should be tested periodically.

Testing may include:

  • Technical recovery tests
  • Scenario-based exercises
  • Validation of RTO and RPO achievement

Testing builds confidence and exposes gaps before real disruption occurs.

In-Depth Guide to Annex A 5.1

What is Annex A 5.1 and Why Does It Matter?

  • What the organisation values
  • How security decisions are approached
  • Where accountability sits
  • Aligns security with business objectives
  • Supports proportionate, risk-based decisions
  • Provides a reference point during incidents and disputes
  • Creates consistency without bureaucracy

How to Implement Annex A 5.1 Effectively

1. Define a Comprehensive Information Security Policy
  • Scope: What the policy applies to (systems, data, people).
  • Objectives: Why security is important for the business.
  • Roles & Responsibilities: Who is accountable for security.
  • Key Principles: Risk management, access control, and data protection.
2. Secure Senior Management Approval
  • Review and approve policies.
  • Ensure resources are allocated for implementation.
  • Lead by example in enforcing security policies.
3. Communicate and Train Employees
  • Include security policies in onboarding and ongoing training.
  • Ensure policies are easily accessible to all employees.
  • Encourage acknowledgment and acceptance of security responsibilities.
4. Regular Review & Continuous Improvement
  • Set a schedule for periodic policy reviews (at least annually).
  • Update policies based on business changes, new threats, or regulatory updates.
  • Conduct audits to ensure compliance and effectiveness.
5. Integrate Policies into the ISMS
  • Use it to develop more detailed security procedures.
  • Ensure policies align with other Annex A controls and broader risk management practices.
Key Differences: ISO 27001:2013 vs ISO 27001:2022
AspectISO 27001:2013ISO 27001:2022
Control StructureTwo separate controls: 5.1.1 & 5.1.2Merged into one control (5.1)
Implementation GuidanceLess prescriptiveMore detailed guidance for policy creation and alignment
Awareness & TrainingNot explicitly mentionedExplicitly requires policies to be part of training programmes
Attributes TableNot includedew attributes table for mapping policies to industry terms
Common Challenges & How to Overcome Them
  • Challenge: Employees don’t follow security policies.
  • Solution: Make policies practical and relevant to daily work. Use real-world examples in training.
  • Challenge: Policies are outdated or too generic.
  • Solution: Schedule annual reviews and update policies based on real threats and business changes.
  • Challenge: Policies are written in technical jargon.
  • Solution: Use plain language that all employees can understand.
  • Challenge: Lack of leadership buy-in.
  • Solution: Show how weak security affects business objectives—costs of breaches, loss of client trust, and legal penalties.
Final Recommendations
  • Make security policies living documents—review, refine, and update regularly.
  • Use policy training and awareness to create a security-conscious workforce.
  • Ensure policies are accessible, relevant, and easy to understand.
  • Keep policies aligned with business strategy and regulatory requirements.
  • Engage leadership in driving security culture from the top down.

Practical Considerations

ICT readiness is not static.

Organisations should consider:

  • System changes and upgrades
  • Cloud adoption and supplier dependencies
  • Growth in data volume or service demand
  • Changes to business priorities

Annex A 5.30 expects ICT continuity capability to evolve alongside the organisation, not remain fixed at a point in time.

Common Challenges and How to Overcome Them

  • Defining recovery objectives without business input
  • Align ICT readiness with business impact analysis
  • Assuming backups alone provide continuity
  • Consider full recovery capability, not just data restoration
  • Unclear decision-making during disruption
  • Define authority and communication in advance
  • Untested recovery arrangements
  • Test regularly and learn from results

ICT recovery fails most often due to assumptions, not technology.

In-Depth Guide to Annex A 5.1

What is Annex A 5.1 and Why Does It Matter?

  • What the organisation values
  • How security decisions are approached
  • Where accountability sits
  • Aligns security with business objectives
  • Supports proportionate, risk-based decisions
  • Provides a reference point during incidents and disputes
  • Creates consistency without bureaucracy

How to Implement Annex A 5.1 Effectively

1. Define a Comprehensive Information Security Policy
  • Scope: What the policy applies to (systems, data, people).
  • Objectives: Why security is important for the business.
  • Roles & Responsibilities: Who is accountable for security.
  • Key Principles: Risk management, access control, and data protection.
2. Secure Senior Management Approval
  • Review and approve policies.
  • Ensure resources are allocated for implementation.
  • Lead by example in enforcing security policies.
3. Communicate and Train Employees
  • Include security policies in onboarding and ongoing training.
  • Ensure policies are easily accessible to all employees.
  • Encourage acknowledgment and acceptance of security responsibilities.
4. Regular Review & Continuous Improvement
  • Set a schedule for periodic policy reviews (at least annually).
  • Update policies based on business changes, new threats, or regulatory updates.
  • Conduct audits to ensure compliance and effectiveness.
5. Integrate Policies into the ISMS
  • Use it to develop more detailed security procedures.
  • Ensure policies align with other Annex A controls and broader risk management practices.
Key Differences: ISO 27001:2013 vs ISO 27001:2022
AspectISO 27001:2013ISO 27001:2022
Control StructureTwo separate controls: 5.1.1 & 5.1.2Merged into one control (5.1)
Implementation GuidanceLess prescriptiveMore detailed guidance for policy creation and alignment
Awareness & TrainingNot explicitly mentionedExplicitly requires policies to be part of training programmes
Attributes TableNot includedew attributes table for mapping policies to industry terms
Common Challenges & How to Overcome Them
  • Challenge: Employees don’t follow security policies.
  • Solution: Make policies practical and relevant to daily work. Use real-world examples in training.
  • Challenge: Policies are outdated or too generic.
  • Solution: Schedule annual reviews and update policies based on real threats and business changes.
  • Challenge: Policies are written in technical jargon.
  • Solution: Use plain language that all employees can understand.
  • Challenge: Lack of leadership buy-in.
  • Solution: Show how weak security affects business objectives—costs of breaches, loss of client trust, and legal penalties.
Final Recommendations
  • Make security policies living documents—review, refine, and update regularly.
  • Use policy training and awareness to create a security-conscious workforce.
  • Ensure policies are accessible, relevant, and easy to understand.
  • Keep policies aligned with business strategy and regulatory requirements.
  • Engage leadership in driving security culture from the top down.

Final Recommendations

Annex A 5.30 is about making ICT a continuity enabler, not a constraint.

When ICT readiness is aligned with business continuity needs:

  • Recovery is faster and more predictable
  • Data integrity and availability are protected
  • Business impact is reduced
  • Confidence during disruption increases

Disruption is inevitable.
Preparedness is a choice.

Annex A 5.30 ensures organisations make that choice deliberately.

In-Depth Guide to Annex A 5.1

What is Annex A 5.1 and Why Does It Matter?

  • What the organisation values
  • How security decisions are approached
  • Where accountability sits
  • Aligns security with business objectives
  • Supports proportionate, risk-based decisions
  • Provides a reference point during incidents and disputes
  • Creates consistency without bureaucracy

How to Implement Annex A 5.1 Effectively

1. Define a Comprehensive Information Security Policy
  • Scope: What the policy applies to (systems, data, people).
  • Objectives: Why security is important for the business.
  • Roles & Responsibilities: Who is accountable for security.
  • Key Principles: Risk management, access control, and data protection.
2. Secure Senior Management Approval
  • Review and approve policies.
  • Ensure resources are allocated for implementation.
  • Lead by example in enforcing security policies.
3. Communicate and Train Employees
  • Include security policies in onboarding and ongoing training.
  • Ensure policies are easily accessible to all employees.
  • Encourage acknowledgment and acceptance of security responsibilities.
4. Regular Review & Continuous Improvement
  • Set a schedule for periodic policy reviews (at least annually).
  • Update policies based on business changes, new threats, or regulatory updates.
  • Conduct audits to ensure compliance and effectiveness.
5. Integrate Policies into the ISMS
  • Use it to develop more detailed security procedures.
  • Ensure policies align with other Annex A controls and broader risk management practices.
Key Differences: ISO 27001:2013 vs ISO 27001:2022
AspectISO 27001:2013ISO 27001:2022
Control StructureTwo separate controls: 5.1.1 & 5.1.2Merged into one control (5.1)
Implementation GuidanceLess prescriptiveMore detailed guidance for policy creation and alignment
Awareness & TrainingNot explicitly mentionedExplicitly requires policies to be part of training programmes
Attributes TableNot includedew attributes table for mapping policies to industry terms
Common Challenges & How to Overcome Them
  • Challenge: Employees don’t follow security policies.
  • Solution: Make policies practical and relevant to daily work. Use real-world examples in training.
  • Challenge: Policies are outdated or too generic.
  • Solution: Schedule annual reviews and update policies based on real threats and business changes.
  • Challenge: Policies are written in technical jargon.
  • Solution: Use plain language that all employees can understand.
  • Challenge: Lack of leadership buy-in.
  • Solution: Show how weak security affects business objectives—costs of breaches, loss of client trust, and legal penalties.
Final Recommendations
  • Make security policies living documents—review, refine, and update regularly.
  • Use policy training and awareness to create a security-conscious workforce.
  • Ensure policies are accessible, relevant, and easy to understand.
  • Keep policies aligned with business strategy and regulatory requirements.
  • Engage leadership in driving security culture from the top down.

The Annex Control Table

ISO 27001:2022 Organisational Controls
ISO 27001:2022 Technological Controls